Jackson Orthopaedics respects and maintains strict confidentiality with regards to our patients and web-site (jacksonorthopaedicsurgery.com and jacksonhand.com) visitors. We never sell or share any visitor information with anyone else and only use it to better serve our patients and website visitors.

Although the data we collect remains anonymous, we must legally inform our visitors that we do collect data and which software we use to collect it. This data is strictly meant to be used to serve our visitors and patients.

Unless you voluntarily provide it, we do not collect your name, address, or other highly personal information (date of birth, e-mail address, etc.).

Types of Data We Collect

The types of Personal Data that we collect are: cookies and site usage data.

Any use of Cookies serves to identify visitors by their preferences and broad demographics (NOT their name, address or other highly personal and identifiable information) to our site for the sole purpose of providing services that better fit our visitors.

How we treat our collected data

We handle data in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.  Treating patients is our sole purpose and this site is used as a tool to enable our current and future patients to learn about their health and our practice.

Additional information about Data collection and usage

Legal action

While we hope this never happens, sometimes people maliciously attack websites and servers. If a visitor inappropriately uses our site for illegal purposes, we will use the data we collected on said individual for legal purposes, in Court, or in the stages leading to possible legal action.

By visiting our site, you understand that if you perform illegal activities, we and/or you may be required to reveal personal data upon request of public authorities.

This would be the same should a visitor try to illegally access our brick and mortar office and authorities requesting surveillance footage we had.  If your intentions are good when you visit our site, this will not pertain to you.

System Logs and Maintenance

For operation and maintenance purposes, we may collect files that record interaction with this site (System Logs) or use other personal data (such as an IP Address) to better market our services and advertising activities.

Definitions and legal references

Personal Data (or Data)

Any information regarding a person, an institution, or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.  Typically we only collect demographic data (age, sex, location, broad preferences) and site-usage information (pages visited, how long it was visited for, interactions with the software on the site, etc.).

Usage Data

Information collected automatically from this website (or third party services employed in this Application ), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this site.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The hardware or software tool by which the Personal Data of the User is collected.

Cookie

Small piece of data stored in the User’s device.

Software we use to collect data

Google Analytics (Google Inc.)

  • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  • Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  • Personal Data collected: Cookie and Usage data.
  • Place of processing : USA – Privacy Policy – Opt Out

  • Google Analytics with anonymized IP (Google Inc.)

  • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  • Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  • This integration of Google Analytics anonymizes your IP address. It works by shortening Users’ IP addresses within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the USA.
  • Personal Data collected: Cookie and Usage data.
  • Place of processing : USA – Privacy Policy – Opt Out

  • Google Tag Manager (Google Inc.)

  • Google Tag Manager is an analytics service provided by Google Inc.
  • Personal Data collected: Cookie and Usage data.
  • Place of processing : USA – Privacy Policy

  • Clicky (Roxr Software Ltd)

  • Clicky is an analytics service provided by Roxr Software Ltd.
  • Personal Data collected: Cookie and Usage data.
  • Place of processing : USA – Privacy Policy

  • Google AdWords (Google Inc.)

  • Google AdWords is an advertising platform provided by Google Inc.
  • Personal Data Collected: Cookie and Usage Data
  • Place of processing : USA – Privacy Policy

  • Inspectlet (Inspectlet.com)

  • Inspectlet is a screen capture service which allows site-owners to watch the screen of past users to improve usability and function
  • Personal Data collected: Cookie and Usage data.
  • Place of processing : USA – Privacy Policy

Should you want to opt-out of allowing us to collect this anonymous information, please go to Google Analytics’ currently available opt-outs for the web.